Privacy Policy

Aurielle Maison
Last updated: March 2026

Aurielle Maison respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Contact Information

  • Name
  • Billing and shipping address
  • Phone number
  • Email address

Order Information

  • Products purchased
  • Delivery details
  • Payment status

Payment Information
Payments are processed securely through third-party providers. We do not store full payment card details.

Account Information
If you create an account, we store login credentials and order history.

Technical & Usage Information

  • IP address
  • Device type
  • Browser type
  • Website interaction data
  • Cookie data

2. How We Use Your Information

We use your data to:

Process and deliver your order

  • Provide customer support
  • Send order confirmations and service communications
  • Improve website functionality and performance
  • Send marketing communications (only if you opt in)
  • Comply with legal and tax obligations

3. Legal Basis for Processing

As a company registered in The Netherlands, we process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

We process personal data based on:

  • Performance of a contract (order fulfillment)
  • Legal obligations (tax and accounting requirements)
  • Consent (marketing communications)
  • Legitimate business interests (security and website improvement)

4. Data Retention

We retain personal data only as long as necessary:

  • Order and invoice data: minimum 7 years (tax compliance)
  • Account data: until account deletion
  • Marketing data: until unsubscribe
  • Analytics data: up to 2 years

5. Sharing of Personal Data

We share personal data only where necessary for operations:

  • Payment providers
  • Shipping partners
  • Shopify (e-commerce platform)
  • IT and hosting providers
  • Accounting services (where legally required)

Some service providers may process data outside the European Economic Area. Where applicable, appropriate safeguards such as Standard Contractual Clauses are used.

6. Cookies & Tracking Technologies

Aurielle Maison uses functional, analytical, and marketing cookies.

We may use:

  • Google Analytics
  • Meta (Facebook) Pixel
  • TikTok Pixel
  • Shopify Analytics

You may adjust your cookie preferences through your browser settings or our website cookie settings.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (where legally permitted)
  • Restrict processing
  • Object to processing
  • Withdraw consent for marketing

To exercise your rights, contact:
info@auriellemaison.com

We may request identity verification to prevent misuse.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

All payments are processed through secure, certified payment providers.

9. Complaints

If you believe your data has been handled improperly, please contact us first.

As a company registered in The Netherlands, you have the right to file a complaint with the Dutch Data Protection Authority.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The most recent version will always be available on our website.

11. Company Information

Aurielle Maison is operated by:

TB Trading
Registered in The Netherlands
Email: support@auriellemaison.com